WORK WITH AN AGENT

You Make The Call

AI agents for business, with accountability built in. Give an agent a real job for your organization, set the limits, and define what good looks like. The agent works it at a desk in your virtual office, in plain view. You make the consequential decisions.

You Make the call
Agent Carries the rest
Phoros Keeps the record
FROM CARRYING TO DIRECTING

From Carrying Everything to Directing the Work

1
Before
Person carrying every part of the work

The Work Lives in Your Head

You remember every detail, answer every question, and check every step yourself.

  • The day depends on your memory
  • Important work competes for attention
  • Every handoff starts with an explanation
2
Your Call
Directing an agent in Phoros

Set the Job and the Limits

You name the outcome, set the boundaries, and decide which calls stay with you.

  • Agent carries the rest within your limits
  • Judgment comes back to you
  • Progress stays visible
3
After the Work
Reviewing completed work and proof

Your Organization Keeps the Lesson

You review the result and the receipt. Useful corrections stay with your organization for the next job.

  • Clear record of what happened
  • Corrections carry into later work
  • More time for the calls only you can make
WAYS AN AGENT CAN HELP

You Set the Job. Your Agent Helps Carry It.

Choose the work, set the limits, and keep the important decisions. Your agent can help with the jobs below through the tools and information you connect.

Customer Support

Set the answers and escalation rules. An agent can help with common questions about orders, products, pricing, hours, and policies; your team handles exceptions.

"Where is my order?" "Do you have this in stock?" "What's your return policy?"

Appointment Booking

When you connect a calendar, an agent can help customers request, reschedule, or cancel appointments. You decide the booking rules and exceptions.

Task Automation

Choose the repeatable steps an agent may handle, such as preparing invoices, updating records, or drafting reminders. You keep approval over consequential changes.

Inventory Queries

An agent can use connected inventory records to look up stock levels and product details. You decide how to handle shortages, substitutions, and other exceptions.

Business Insights

Ask for summaries from the business records available to the agent, including sales, products, and revenue trends. You decide what the numbers mean and what happens next.

Lead Qualification

Set the qualification questions. An agent can collect answers and route promising prospects to your sales team for judgment and follow-up.

CONNECTED CHANNELS

You Set the Voice. Agents Help Carry It.

Choose where your organization communicates, set the rules, and decide which conversations need a person. Agents work only through the channels you connect.

Website Chat

Add a website chat widget for common questions. Set what the agent may answer and when your team should take over.

WhatsApp

Connect WhatsApp so an agent can help with the customer conversations you authorize, using the context and limits you provide.

SMS

Use SMS for customers who prefer text. Availability depends on the messaging service and business number you connect.

Email

Let an agent draft replies, sort incoming messages, and prepare routine follow-up. You decide what may be sent and what needs review.

Internal Dashboard

Your team can direct agents from Phoros, ask questions about connected records, and review the work before making the next call.

HOW IT WORKS

Four Steps. One Accountable Job.

You stay in charge from the first instruction to the final decision.

1

Name the Job

State the outcome your organization needs and who will judge whether it is done.

2

Set the Limits

Choose the tools, information, and decisions the agent may use. Keep consequential calls with a person.

3

Let the Agent Carry the Rest

The agent carries the rest within the authority you set and surfaces important decisions instead of hiding them in a chat.

4

Check the Receipt

Review the result, the evidence, and any correction your organization should keep.

BUILT FOR ACCOUNTABILITY

Work You Can Direct

Clear Authority

Every job starts with who owns it, what the agent may do, and what requires human approval.

Human Judgment

The agent brings consequential choices back to you. A person accepts or rejects the result.

Visible Work

See the current objective, important actions, evidence, and uncertainty while the job moves.

Durable Record

The receipt preserves what happened and the correction your organization can use next time.

Ready to Put an Agent to Work?

Start with one real job for your organization. You set the outcome and the limits; Phoros keeps the work and the proof visible.

QUESTIONS

Questions About Working With an Agent

What is an accountable agent?

An agent with a defined job, explicit limits, and a record of what it did. You set the outcome and the boundaries; it carries the work and returns the calls that need you.

What can it actually do?

Carry follow-ups, prepare invoices and bookings, watch stock, answer common questions, qualify leads, and keep summaries current, inside the tools you authorize.

Where are its limits?

Wherever you set them. Consequential judgment: pricing, exceptions, commitments, anything binding, returns to a person by design.

How do I see its work?

Every job keeps a visible state and a clear receipt: what was done, what was checked, and where judgment is still needed.

What stays under my approval?

The outcome, the boundaries, and every consequential call. You make the call; the agent does the rest.