Terms of Service

1. Agreement to Terms

By accessing or using Phoros Cloud ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

Phoros Cloud is a comprehensive work-management platform that provides:

• Point of sale and payment processing
• Inventory management
• Invoicing and accounting tools
• Customer relationship management
• Business analytics and reporting
• Team communication and collaboration
• Custom application development tools

3. Account Registration

To use our Service, you must:

• Be at least 18 years old or have legal capacity to enter into contracts
• Provide accurate, complete, and current registration information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree NOT to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for fraudulent purposes
• Resell or redistribute the Service without authorization
• Use automated systems to access the Service without permission

5. Subscription and Payment

5.1 Billing

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees incurred.

5.2 Price Changes

We may modify pricing with 30 days notice. Continued use after the effective date constitutes acceptance of new pricing.

5.3 Refunds

Subscription fees are non-refundable except where required by law. Annual subscriptions may be eligible for pro-rated refunds at our discretion.

6. Your Data

6.1 Ownership

You retain all rights to your data. We do not claim ownership of any content you upload or create using our Service.

6.2 License to Us

You grant us a limited license to use, store, and process your data solely to provide and improve our Services.

6.3 Data Protection

We protect your data as described in our Privacy Policy. You are responsible for maintaining appropriate backups of your data.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Phoros Cloud and protected by international copyright, trademark, and other intellectual property laws.

8. Third-Party Services

Our Service may integrate with third-party services (payment processors, shipping providers, etc.). Your use of such services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

9. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. We may suspend or terminate the Service for:

• Scheduled maintenance (with advance notice when possible)
• Emergency repairs or security issues
• Circumstances beyond our reasonable control

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• The Service is provided "AS IS" without warranties of any kind
• We are not liable for indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
• We are not responsible for data loss; maintain your own backups

11. Indemnification

You agree to indemnify and hold harmless Phoros Cloud from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

12.1 By You

You may cancel your subscription at any time through your account settings. Access continues until the end of your billing period.

12.2 By Us

We may suspend or terminate your account for violation of these Terms, non-payment, or at our discretion with 30 days notice.

12.3 Effect of Termination

Upon termination, you may request export of your data within 30 days. After this period, data may be deleted.

13. Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

• Good faith negotiation
• Mediation if negotiation fails
• Binding arbitration as a last resort

These Terms are governed by the laws of Jamaica.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use after changes indicates acceptance.

15. Contact Us

If you have questions about these Terms, please contact us: