Talk to us

Tell us about the job.

Two steps, one real job. We will help you decide whether Phoros fits and show what it can do inside your tools and boundaries.

  1. The job
  2. Your details
What should we start with?
Optional. Say where it gets stuck and which decisions must stay with you.

Please do not include passwords, account numbers or sensitive customer data.

Virtual staff

A colleague who takes the job and finishes it.

A virtual staff member joins your business with a name, its own email address and the roles you give it. Ask in a conversation or put the work on the calendar, and it does the job in the same invoices, stock and contacts your team uses.

Illustrative screen · Virtual staff

From carrying to delegating

The work leaves your head and lands on the record.

Name the job once. Your virtual staff member does it where the business already keeps its records, and the result stays there for everyone.

  • Invoices drafted, sent and paid in
  • Stock checked and adjusted
  • Follow-ups on the calendar
Illustrative diagram · Virtual staff

What it can do

Its reach is the roles you give it.

A virtual staff member holds roles like any colleague, and each permission in those roles opens one part of the business to it.

  • Grant a permission and the work it opens
  • Leave one out and that part stays closed
  • Change the roles at any time
Illustrative screen · Virtual staff
  • Email

    Read the inboxes it is assigned, draft and send from them, with signatures and attachments.

  • The calendar

    Create plans, assign them to a colleague and mark them done.

  • Invoices and quotes

    Create, send and update them, record payments, and pull sales, expense and tax reports.

  • Stock

    Look up items, update prices and adjust stock with a reason.

  • Contacts

    Look up contacts and pipelines, and email a contact from one of your broadcast templates.

  • Your web pages

    With the builder permission, create and edit pages of your web apps.

Your web presence, with virtual staff on it

A site, a brand and a colleague who works it.

Three finished sites with virtual staff in the work: a clinic intake, a briefing assistant and an operations desk. Start from one, and the cards, flyers and social content follow to match.

18 finished sites 8 categories Browse the gallery

Every site is a complete page, and the same desk makes the business cards, flyers and social content to match. See brand development and management

Where it works

In the places your business already works.

You talk to your virtual staff member in a conversation, and it answers customers on the channels you connect, from the same records your team keeps.

  • Its own email address
  • WhatsApp replies checked before sending
  • Calendar tasks carried out on time
Illustrative diagram · Virtual staff
  • Your conversation

    Ask by text, send a file, or call and talk it through; you can quote a line of its reply and answer just that.

  • Its own email address

    Each virtual staff member has an address of its own, and can also work the inboxes you assign to it.

  • WhatsApp

    It reads the newest messages before it drafts a reply, and the draft is checked before it is sent.

  • Instagram and Facebook

    It reads and answers messages and comments on your connected Page and account, inside Meta's 24-hour window.

  • The calendar

    Assign it a task and choose whether it runs at the due time or before it.

  • Your records

    What it makes is an ordinary record: the invoice, the plan, the contact, the stock change.

Website chat is not offered yet, and texts go out one way, so customers reach your virtual staff on WhatsApp, email, Instagram and Facebook.

How it starts

Add, assign, ask, review.

Four steps, and the first one takes a minute.

  1. 1

    Add

    Add a virtual staff member and it arrives with a name, a portrait, its own email address and a conversation with you.

  2. 2

    Assign

    Give it roles, and the permissions in them decide what it can reach.

  3. 3

    Ask

    Ask in the conversation, or put a task on the calendar for it to carry out at its time.

  4. 4

    Review

    Its board shows each job as queued, active or done, and the finished work waits in your records.

Work you can see

Every job on a board, every result in a record.

While it works, the conversation shows what it is doing; when it finishes, the job is marked done and the result is in your records.

  • Queued, active, done
  • Its current goal while it works
  • Nothing kept apart from your records
Illustrative screen · Virtual staff
  • Its board

    Each job you hand over shows as queued, active or done, and a job you take back is cancelled.

  • Its current goal

    While it works, the conversation shows the goal it is working on.

  • Its permissions

    It reaches only what its roles open, like any colleague.

  • Its drafts

    On WhatsApp every reply is drafted and checked first, and on email its copy is checked before it goes.

  • Its records

    The invoice, the plan and the stock change it makes are ordinary records your team can open.

  • Your say

    Ask it to draft rather than send, and anything you want to approve stays with you.

Virtual staff

Give your first job to a colleague who finishes it.

Add a virtual staff member, give it the roles the job needs, and ask. The work lands in the same records your team keeps.

See plans and pricing

Questions

Questions about virtual staff.

Something else on your mind? Our team will talk it through with you.

What is a virtual staff member?

A software colleague in your business, with a name, a portrait, its own email address and the roles you give it. It works in your records the way a colleague does.

What can it reach?

Only what its roles open. Each permission, such as email, the calendar, invoices, stock or contacts, opens that part of the business, and you can change its roles at any time.

How do I give it work?

Ask in your conversation with it, or put a task on the calendar and choose whether it runs at the due time or before it.

Can I talk to it instead of typing?

Yes. From the conversation you can call it and talk the job through; the call is transcribed and stays with the conversation.

Will it message my customers?

Only on the channels you connect and its roles open. On WhatsApp each reply is drafted and checked before it is sent, and you can ask it to draft rather than send.

How do I see what it is doing?

The conversation shows its current goal while it works, and its board shows each job as queued, active or done.

Does it have its own email address?

Yes. Each virtual staff member has its own address, and it can also work the inboxes you assign to it.