The Work Lives in Your Head
You remember every detail, answer every question, and check every step yourself.
- The day depends on your memory
- Important work competes for attention
- Every handoff starts with an explanation
Phoros
Business Operating System
One system for the work behind the business.
Connect sales, stock, money, people, customers, websites, and the workflows between them.
Accounting
Invoices, expenses, ledgers, reporting, and review
Communication
Inbox, contacts, follow-ups, and outreach
Inventory
Products, stock, pricing, and exceptions
Point of Sale
Checkout, payments, and sales records
Websites
Build and maintain your organization's website
Payroll
Employee records, pay-run workflows, and review
Work Continuity
Resume work with its current state and next step intact
Optional Virtual Staff
Add staff when a workflow needs ongoing help
By industry
Start with the way your business works.
Purpose-built paths for the operations, records, and follow-through each team needs.
Retail
Stock, sales records, books, and follow-up
Hospitality
Guests, reservations, stock, suppliers, and daily close
Property Management
Rent, maintenance, tenants, and documents
Healthcare
Patient records, practice workflows, billing, and follow-up
Fleet Management
Trips, drivers, vehicles, dispatch, and daily close
All Industries
The directory of vertical pages
Build & deploy
From workflow to working software.
Use the full-stack environment to build, preview, review, release, and operate software around the business.
Forward Deployed Engineers
Audit, build, pilot, deploy, and measure operational improvements
Developers
Build and deploy full-stack business applications
Solo Professionals
Run client work, records, follow-up, and billing in one place
Implementation Partners
Bring Phoros into client delivery with explicit responsibilities
Brand Development & Management
Web presence, business cards, promotional and social content, one brand kit
VIRTUAL STAFF
Virtual Staff For Real Work
Give recurring work a clear assignment. Phoros virtual staff can handle customer follow-up, bookings, stock checks, invoice preparation, and other repeatable jobs inside the same system your team uses. Start with one job and keep review points with your people.
Focused
Start with one job
Connected
Works across Phoros
Flexible
Standalone or added on
FROM CARRYING TO DELEGATING
From Carrying Everything to Sharing the Work
1
Before
2
Set the Job
Give the Work a Clear Owner
Choose the job, supply the business context, and decide when your team should step in.
- Virtual staff handle the recurring steps
- Exceptions come back to your team
- Current status stays visible
3
After the Work
The Work Stays Organized
Completed work, open questions, and the next step stay attached to the business record for your team.
- Completed steps stay visible
- Open questions stay with the job
- More time for work that needs your team
WHAT VIRTUAL STAFF CAN DO
Start With the Work That Keeps Piling Up.
Use virtual staff for one focused job or across your Business Operating System. Name the work, connect the right records and channels, and decide when your team should step in.
Customer Support
Virtual staff answer common questions from approved information and route exceptions to your team.
"Where is my order?"
"Do you have this in stock?"
"What's your return policy?"
Appointment Booking
Virtual staff handle appointment requests, changes, and cancellations against the calendar rules you set.
Recurring Admin
Prepare invoices, update records, draft reminders, and flag anything that needs your team's approval.
Inventory Queries
Virtual staff check connected stock records and product details, then flag shortages, substitutions, and exceptions.
Business Insights
Virtual staff prepare summaries of connected sales, products, and revenue records for your team's review.
Lead Qualification
Virtual staff collect the qualification answers you need and route promising prospects to your team.
START FROM A FINISHED REFERENCE
Your web presence, with your virtual staff already on it.
Three finished sites with virtual staff on the job. Start from one and launch with staff in place.
Every reference is a complete page: layout, copy, motion, and proof of how it renders on desktop and mobile. See all eighteen in the gallery
CONNECTED CHANNELS
You Set the Voice. Virtual Staff Carry It.
Connect the channels your business uses. Virtual staff can handle routine conversations and bring exceptions back to your team.
Website Chat
Use website chat for common questions, with clear information sources and a handoff to your team when needed.
Connect WhatsApp so virtual staff can handle the customer conversations and follow-up you assign.
SMS
Use SMS for customers who prefer text. Availability depends on the messaging service and business number you connect.
Virtual staff draft replies, sort incoming messages, and prepare follow-up against the sending rules you set.
Internal Dashboard
Give virtual staff jobs, ask about connected records, and review current work from Phoros.
HOW IT WORKS
Four Steps From Backlog to Assigned Work
Start with one job and expand when the fit is clear.
1
Name the Job
Name the result, the information needed, and who owns the finished work.
2
Connect the Work
Connect the records, tools, and channels the job needs, then name anything that requires team approval.
3
Give It to Virtual Staff
Virtual staff complete the recurring steps, keep the current status visible, and bring exceptions back to your team.
4
Review and Continue
Review the completed work, answer open questions, and decide what your virtual staff should take on next.
WORK THAT STAYS VISIBLE
Know What Is Moving and What Needs You
Clear Assignment
Every job shows who owns it, which inputs it uses, and when your team should step in.
Team Review
Exceptions, commitments, and sensitive decisions come back to the team members responsible for them.
Visible Work
See the current status, completed steps, open questions, and next action while the job moves.
Connected History
Completed work stays attached to the customer, stock item, invoice, booking, or other business record it belongs to.
Ready to Add Virtual Staff?
Start with one focused job or add staff to the Business Operating System you already use. Name the work, the inputs, and when your team should step in.
QUESTIONS
Questions About Virtual Staff
What are virtual staff?
Virtual staff are software-based team members you can assign to a focused job or connect across your Business Operating System.
What can virtual staff actually do?
They can carry follow-up, prepare invoices and bookings, watch stock, answer common questions, qualify leads, and update summaries.
When does my team step in?
Your team handles the pricing, exceptions, commitments, and sensitive decisions you reserve for them.
How do I see its work?
Each job shows its current status, completed steps, open questions, and what needs your team's attention.
Can I start with one job?
Yes. Start with one focused job, or add virtual staff to recurring work across the Business Operating System when you are ready.