Talk to us

Tell us about the job.

Two steps, one real job. We will help you decide whether Phoros fits and show what it can do inside your tools and boundaries.

  1. The job
  2. Your details
What should we start with?
Optional. Say where it gets stuck and which decisions must stay with you.

Please do not include passwords, account numbers or sensitive customer data.

Fleet OS

Every trip, every driver, one dispatch.

Requests, drivers, vehicles, live location and payments share one record. Phoros offers each trip to the nearest available drivers, keeps the customer told as the trip moves and waits for your staff before a driver is paid.

Illustrative screen · Fleet OS

The operating handoff

One trip should not disappear between calls, chats and spreadsheets.

A trip touches the customer, the dispatcher, the driver, the vehicle and the books. When each lives in its own place, the customer is the one who notices.

  • Every request becomes a trip on the board
  • The nearest drivers hear about it first
  • Every driver paid once, on record
Illustrative diagram · Fleet OS

What a fleet gets

A fare worked out from the trip itself.

Each service type sets its rates for distance, time and extra stops, a minimum and a maximum, the step fares round up to, and the tolls on its routes. The driver's incentive is worked out the same way, and a completed trip becomes an invoice.

  • Rates per service type, not per call
  • Tolls added only when the route crosses them
  • The driver's incentive beside the fare
Illustrative screen · Fleet OS
  • Dispatch

    Each request goes to the nearest available drivers and fleets, the search widens until someone accepts, and the service type's wait decides when to stop.

  • The trip

    Requested, accepted, on the way, waiting, traveling and complete, each stamped with its time. A breakdown sends the trip back out to the next driver.

  • Live location

    Drivers' phones report where they are, the dispatch map shows every trip, and a finished trip keeps the route it took.

  • Customers

    Customers request in the app or on your site, get a tracking link when a driver accepts, and pay by saved card or prepaid credit that tops up on its own.

  • Business accounts

    Corporate customers with net terms, a credit limit and a named buyer, billed monthly on recurring invoices with reminders.

  • Drivers and vehicles

    Seven documents per driver, from the licence to vehicle fitness, insurance and a police record, each processing, verified or revoked. A trip cannot start on a plate the fleet does not own.

  • Payments

    Completed trips become invoices, promotion codes carry their own limits, and each driver payment is confirmed once by your staff.

  • The books and the team

    One ledger per account with bank sync, and payroll with the statutory tables built in for the staff who are not on the road.

And the honest lines. Route planning and route optimisation are not built: Fleet OS offers each trip to the nearest drivers and records the route each one takes. There is no maintenance schedule tied to odometer or engine hours, and fuel is counted as stock rather than read from a pump.

Virtual staff for fleets

Your virtual staff know the fleet routine.

Add help with trip intake, driver documents, payment follow-up, customer updates and the daily close, inside the same system. Payments, refunds and anything that commits money come back to you.

  • Documents chased before they lapse
  • Every reminder drafted in your voice
  • No payment sent without your yes
Illustrative screen · Fleet OS
  • Trip intake

    Turns requests that arrive by phone or WhatsApp into trips on the board, with the pickup and drop-off filled in.

  • Driver documents

    Watches the seven documents each driver keeps on file and chases the ones about to lapse.

  • Payment follow-up

    Flags drivers whose bank details are incomplete, so no payment sits held.

  • Customer updates

    Answers where a delivery is with the trip's own status and tracking link.

  • Onboarding

    Collects what a new driver needs on file before the first trip.

  • Daily close

    Reviews completed and cancelled trips and open exceptions, and leaves one page for the owner.

Connections

Keep the tools the fleet already runs on.

Your tracking devices, accounts, payments and messages stay where they are. Phoros works above them, so the fleet is run from one place.

  • TelematicsSamsaraGeotabMotive
  • AccountingQuickBooksXeroSage
  • PaymentsStripeDIMEPayPal
  • MessagesWhatsAppMetaTwilio
  • WorkspaceGoogle WorkspaceMicrosoft 365Slack

Marked tools are built in. Tools with an MCP server connect through open connectors, and Software OS can build a connection to anything with an API.

Talk to us about your tools

Specialist solution partner

Fleet OS is delivered with Get There.

Get There provides the specialist layer for trips, drivers, dispatch and customer coordination, with rider and driver apps built on Phoros. Phoros connects that work to the rest of the business and keeps one shared trail.

  • Trip, driver and vehicle context in one operation
  • Customers told as the trip moves, with a tracking link
  • Dispatch and money decisions stay with your team
Visit Get There
Illustrative screen · Fleet OS

Your fleet, online on day one

A web presence for the fleet, ready before the first dispatch.

Three finished sites for operations on the move: a dispatch board, a field story and an operations desk. Start from one, and the cards, flyers and social content follow to match.

18 finished sites 8 categories Browse the gallery

Every site is a complete page, and the same desk makes the business cards, flyers and social content to match. See brand development and management

Fleet OS

Bring one route or one day of trips.

A run to dispatch, a driver to onboard or payments to confirm: we will show you how it connects to the rest of the business and which recurring steps virtual staff can take on.

See plans and pricing

Questions

Before your first fleet job.

Something else on your mind? Our team will talk it through with you.

Does it plan my routes?

No. Fleet OS offers each trip to the nearest available drivers and records the route each trip takes; route planning and optimisation across many stops are not built. If routing is the problem you are solving, we are not the answer to it.

How is a fare worked out?

From the service type: distance and time at your rates, extra stops, a minimum and a maximum, rounded up to your step, plus any toll on the route. The driver's incentive is worked out the same way.

What happens when a driver breaks down?

The driver marks a mechanical or personal issue, the trip goes back out to the nearest drivers, and the customer is sent the tracking link when the next driver accepts.

Can virtual staff pay drivers or refund customers on their own?

No. Virtual staff prepare reminders and reviews against rules you set. Each driver payment is confirmed once by your staff, and refunds stay with your team.

Can it work with the tools we already use?

Yes. Some tools are built in, tools with an MCP server connect through open connectors, and Software OS can build a connection to anything with an API. The list above shows which is which.

What happens to my data if I leave?

It is yours. Your records, files and history belong to your organization, and leaving with your work is a right, not a negotiation.