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Tell us about the job.

Two steps, one real job. We will help you decide whether Phoros fits and show what it can do inside your tools and boundaries.

  1. The job
  2. Your details
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Please do not include passwords, account numbers or sensitive customer data.

Hotel OS

You host the guests. The house moves with them.

Rooms and housekeeping, venue hire, guest records, point of sale, accounting and payroll, connected to your property system. Phoros keeps the front desk ahead of the day and asks before anything important is sent or charged.

Illustrative screen · Hotel OS

The operating handoff

One guest. Hundreds of handoffs.

Hotels, villas, guest houses and venues need reservations, rooms, requests, suppliers and the books to follow one guest experience. The guest sees one stay; the house should run as one.

  • The guest record carries every stay, event and request
  • Housekeeping status reaches the front desk as it changes
  • Deposits, invoices and the books stay together
Illustrative diagram · Hotel OS

What a hotel gets

Rooms and venues on one record.

A wedding on the terrace and a guest in room 12 share the same calendar, the same guest record and the same books. The quote becomes the invoice, and the deposit confirms the date.

  • Venues held until the deposit lands
  • Quotes that become invoices
  • Confirmations and reminders by email and WhatsApp
Illustrative screen · Hotel OS
  • Rooms and housekeeping

    Rooms with their housekeeping and service status, and arrivals, guests in house and departures on one screen. A room that still needs housekeeping cannot be checked in. Guests book a room on your own site.

  • Your property system

    Connect Cloudbeds and Phoros reads your rooms, reservations, occupancy, posted revenue, payments and deposits, read only, so the books and the owner's numbers stay current.

  • Venue hire

    Venues on the same record as rooms: quotes that become invoices, a deposit that confirms the date, holds, and the terms for a cancelled rental. Guests enquire and secure a date on your own site, and confirmations and reminders go out by email and WhatsApp.

  • Events

    Connect Event Temple for event bookings and revenue, reconciled against room revenue so no sale is counted twice.

  • The guest

    Every stay, event and order on one guest record, with what they owe and what they told your team.

  • The bill

    Eight ways to pay and one bill split across them, deposits, ten currencies at a live rate, and invoices made from quotes.

  • Restaurant and bar

    If the house has a restaurant or bar, it runs on Restaurant OS in the same record, from the table to the books.

    Explore Restaurant OS
  • The people

    Shift staff from the clock-in at the door to the payslip, with tips carried through and the statutory tables built in.

    See payroll

Virtual staff for hotels

Your virtual staff know the house routine.

Add help with guest messages, stock watch, supplier follow-up, the daily close, cost checks and the weekly review, inside the same hotel system. Complaints, refunds, allergies, safety and special requests come back to your team.

  • Routine questions answered in your voice
  • Anything sensitive handed to a person
  • Nothing promised or charged without your yes
Illustrative screen · Hotel OS
  • Guest follow-up

    Sends routine replies and confirmations in your voice, and returns complaints and special requests to your team.

  • Daily close

    Gathers the day's sales and payments and surfaces refunds, voids and gaps before the books close.

  • Stock watch

    Tracks bar, kitchen and housekeeping stock and surfaces exceptions. You approve every reorder.

  • Supplier follow-up

    Chases invoices and delivery windows, and keeps each answer on the record it belongs to.

  • Cost watch

    Keeps costs beside prices and surfaces exceptions before they spread.

  • Weekly review

    Reviews sales, stock, guest threads and supplier gaps, and leaves one page for the owner.

Connections

Keep the systems the house already runs on.

Your property system, accounting, payments and messages stay where they are. Phoros reads from them and runs the operation around them, from one place.

Built in today

  • Property and eventsCloudbedsEvent Temple
  • AccountingQuickBooks
  • PaymentsStripePowerTranzDIME
  • Messages and marketingWhatsAppMeta
  • WorkspaceGoogle WorkspaceMicrosoft 365
  • Meetings and schedulingFireflies

Can be connected

Tools with an MCP server connect through open connectors, and Software OS can build a connection to anything with an API.

  • Property and eventsMewsOracle OPERALittle Hotelier
  • AccountingXeroSageZoho Books
  • PaymentsPayPalSquareMercado PagoPayUPaystackFlutterwave
  • Messages and marketingMailchimpCanva
  • WorkspaceSlackMicrosoft Teams
  • Meetings and schedulingZoomCalendly

How we test

Tested on real days, not demo scripts.

In the summer of 2026, Phoros Pilots ran for eight weeks with agents carrying real business jobs under daily human review. Stakeholder acceptance was the test. We publish evidence as the work supports it, so ask us what the current results show.

How we test

Your house, online on day one

A web presence for the house, ready before the first guest.

Three finished sites for places that host: a stay, a table and an event. Start from one, and the cards, flyers and social content follow to match.

18 finished sites 8 categories Browse the gallery

Every site is a complete page, and the same desk makes the business cards, flyers and social content to match. See brand development and management

Hotel OS

Bring one workflow from the house.

Arrivals, housekeeping, a venue enquiry or the daily close: we will show you how it connects to the rest of the house and which recurring steps virtual staff can take on.

See plans and pricing

Questions

Before your first hotel job.

Something else on your mind? Our team will talk it through with you.

What does Phoros connect for a hotel?

Reservations and the guest record, rooms and housekeeping, venue hire, guest messages, suppliers, sales and the daily close, in one Business Operating System. Virtual staff can help with recurring follow-up inside it.

Does it replace my property system?

No. It connects to your property system, starting with Cloudbeds, reads rooms, reservations and revenue from it, and runs the operation around it.

Can virtual staff help with guest communication?

Yes. Virtual staff can prepare or send routine confirmations and information in your voice. Complaints, refunds, allergies, safety and special requests come back to your team.

Can virtual staff book, refund or charge on their own?

Not by default. Virtual staff can prepare the work against rules you set. Exceptions and final commitments stay with your team.

Can it work with the tools we already use?

Yes. Some tools are built in, tools with an MCP server connect through open connectors, and Software OS can build a connection to anything with an API. The list above shows which is which.

What happens to my data if I leave?

It is yours. Your records, files and history belong to your organization, and leaving with your work is a right, not a negotiation.