FOR GUEST-FACING HOSPITALITY

You Host the Experience. The Operation Moves With It.

Connect reservations, guest messages, stock, suppliers, service, sales, and daily close in one Business Operating System.

GuestsGet one experience
SystemConnects the operation
Virtual staffHelp with the routine
THE OPERATING HANDOFF

One Guest. Hundreds of Handoffs.

Hotels, villas, venues, restaurants, and bars all need reservations, service, stock, suppliers, and sales to follow one guest experience.

WITHOUT A SHARED OFFICE
  • Reservation questions spread across inboxes
  • Room, table, and event changes relayed by hand
  • Stock counts and supplier threads after service
  • Guest requests and reviews with no shared history
  • Daily sales and costs reconciled after close
The guest sees one experience. The operation feels every gap.
THE PHOROS WAY

One guest experience. Every request, sale, and handoff connected.

Reservations, requests, stock movement, supplier follow-up, and daily close stay connected across the operation.

WHAT A HOSPITALITY OPERATION GETS

The till was built for a service floor.

Thirty-one areas behind the sentence above. These are the ones a room full of guests actually needs.

On the floor

Tabs per cashier, named for a table or a guest. A floor plan with rooms and tables showing server, covers, spend and time. Table timers with your own warning and critical minutes. A tab split item by item into new tabs or into another open tab.

To the kitchen

Orders reach the kitchen once, on a bump bar or printed by category and location, and the till remembers what already fired.

The bill

Eight ways to pay and one bill split across them. A service charge for the house and a rate per cashier. Three suggested gratuity percentages on the receipt. Happy-hour discounts by category on chosen days. Ten currencies at a live rate.

At close

Counted drawer by denomination and by currency, variance against thresholds you set, safe drop, and gross profit per service.

Behind the bar

Bar stock, dry goods and fresh ingredients on one ledger: received by the case, sold by the glass, watched for expiry, and reconciled against what should have been used.

The guest

One record at every location with the whole relationship on it: what they ordered, what they owe, what they said.

Reservations

Booking forms with available days, a per-session limit and a cut-off time, deposits collected at submit, landing in the planner and on the guest record.

The people

Shift staff from the clock-in at the door to the payslip, with tips carried through and the statutory tables built in.

And the honest lines

Reservations arrive through a booking form and land in the planner and the guest record. There is no table-map or room-inventory reservation engine, which is exactly what this page already says in its own words.

VIRTUAL STAFF FOR HOSPITALITY

Your Virtual Staff Know the Service Routine.

Add help with guest messages, stock watch, supplier follow-up, daily close, cost checks, and weekly review—inside the same hospitality system.

Stock watch

Track stock and surface exceptions. You approve every reorder.

Daily close

Gather sales and payments. Surface refunds, voids, and gaps.

Supplier follow-up

Chase invoices and delivery windows. Keep each answer on record.

Guest follow-up

Send routine replies. Return complaints and special requests.

Cost watch

Keep costs beside prices. Surface exceptions before they spread.

Weekly review

Review sales, stock, guest threads, and supplier gaps.

QUESTIONS

Before Your First Hospitality Job.

What does Phoros connect for a hospitality operation?

Phoros connects reservations, guest communication, service, stock, suppliers, sales, and daily close in one Business Operating System. Virtual staff can help with recurring follow-up inside it.

Does it replace my booking system?

No. Phoros is not an OTA, channel manager, or hotel PMS. Each connection is tested before it becomes part of the operating flow.

Can virtual staff help with guest communication?

Virtual staff can prepare or send routine confirmations and information in your voice. Complaints, refunds, allergies, safety, and special requests come back to your team.

Can virtual staff book, refund, or buy on their own?

Not by default. Virtual staff can prepare the work against rules you set. Exceptions and final commitments stay with your team.

What happens to my data if I leave?

It is yours. Your records, files, and history belong to your organization. When you leave, all of it leaves with you.

Tested on real days, not demo scripts.

Phoros Pilots is a ten-week field program where agents carry real business jobs under daily human review. Stakeholder acceptance is the test.

We publish evidence as the work supports it. Ask us what the current results show.

YOUR INDUSTRY, ONLINE ON DAY ONE

A web presence for the house, ready before the first guest.

Three finished sites for places that host. Start from one; the cards, flyers and social content follow.

18 references 8 categories Browse the gallery

Every reference is a complete page, and the same desk makes the business cards, flyers and social content to match. See brand development and management

Bring One Hospitality Workflow.

See how reservations, service, stock, and daily close connect—and where virtual staff can take on recurring work.

Pricing, refunds, safety, and service standards stay with your team